Responsible gambling

At Vivaro Casino, we prioritize your safety and well-being when it comes to gambling. We understand that problem gaming can happen to anyone, regardless of their background or income level.

If you feel like you're struggling with responsible gaming habits, you can exclude yourself from playing for a short period (24 hours to 30 days) or permanently. To do this:

1. Go to your account settings.
2. Select 'Account Limits' and then click on the option to self-exclude.

Set a deposit limit that suits your gaming needs, ensuring you don't overspend beyond what's affordable for you. You can adjust these limits or set them daily, weekly, monthly, or in a custom range. This feature is accessible through:

1. Go to your account settings.
2. Select 'Account Limits' and then click on the option to limit your deposits.

Take breaks from gaming with our built-in time-out features:

1. Quick-timeout allows you to temporarily halt access for 24 hours, a few days, or up to several months.
2. Cool-off period limits online account usage during specific periods.

These tools can be adjusted as needed in your account settings under 'Account Limits'.

Establish daily loss limits by specifying the maximum amount you're willing to lose while gaming:

1. Go to your account settings.
2. Select 'Account Limits' and then click on the option for setting loss limits.

Remind yourself when it's time for a break or limit your exposure with these simple reminders:

1. Accessible through account settings under 'Account Limits'.

• Balance Alerts: Be notified by email whenever your gaming balance meets or exceeds the level you set.
• Reality Check: Regular alerts will remind you of how much time you've spent playing, helping to maintain a responsible pace.

In addition to these tools, we recommend:

1. Set realistic budgeting strategies and prioritize financial stability before engaging in online gaming.
2. Use reputable, impartial gambling advice from organizations like GamCare or Gambling Therapy.
3. Reach out to support groups for players who share similar concerns about their behavior with the game.

If you're experiencing challenges related specifically to responsible gaming habits, consider reaching out to:

1. ConnexOntario: A provincial help line supporting problem gamblers and offering guidance on self-management strategies.
2. Gambling Therapy Canada: Providing specialized support for Canadian individuals battling with gaming problems.

By working together, we can maintain a positive gaming experience while being mindful of the potential pitfalls associated with excessive betting.